Accepted by one billion Telegram users globally
How it Works
From website click to Telegram chat in under a minute
The simplest setup in the industry. No complexity, no training manuals,
no confusion. Just three effortless steps.
1. Add the widget to your site
Paste one line of code into your website or tag manager. Your chat widget goes live instantly and matches your brand in seconds.
2. Connect Telegram group
Create or pick a Telegram group, add the SimpleChat bot, and you're done. Every new website conversation becomes its own topic, automatically organized for your team.
3. Invite your whole team
Add as many teammates as you like to the group. There are no seat licenses. If they're in the group, they can see, reply, and help customers right away.
Key Features
Everything you need for fast, Telegram-native support
SimpleChat brings together the best of Telegram's infrastructure with
powerful features designed for modern customer support teams.
Unlimited seats mean your whole team joins free
No per-seat pricing or hidden limits. Add support agents, sales reps, managers, anyone who needs access. Your costs stay flat no matter how large your team grows.
Topic-based threads keep every customer separate
Each visitor gets their own topic in Telegram. Your team sees every active conversation at a glance, jumps in when needed, and never mixes up customers again.
Real-time analytics for response and workload
Track response times, conversation volume, and team performance in one clean dashboard. Spot bottlenecks early and see exactly where to improve.
See All Features Details
Why SimpleChat
Smart AI replies.
Instant knowledge retrieval.
Train your AI assistant in minutes with Bot Studio,
Upload documents and let RAG technology answer customer questions instantly.
AI Assistant in Bot Studio
Create your AI-powered chatbot in minutes. Just paste your website URL or write custom instructions—Bot Studio handles the rest. No coding, no complex setup required.
One-Click Training
Paste any website URL and Bot Studio automatically extracts content to train your AI. Add custom prompts to fine-tune responses for your brand voice and support style.
Real-Time Customization
Update your AI's knowledge instantly. Change prompts, add new information, adjust tone—all changes go live immediately without any downtime.
Unlimited Knowledge Base
Upload any document and let AI find answers instantly. Our RAG system turns your files into searchable knowledge that powers smart, accurate responses.
All Major Formats
PDF, Word, Excel, PowerPoint, HTML, Markdown, TXT, CSV, JSON, and images with OCR support.
Instant Vector Search
Real-time semantic search across your entire knowledge base. AI finds the most relevant answers.
Dashboard Features
A lightweight dashboard for everything your team needs to know
Track everything that matters in one clean interface. Response times, conversation trends, team performance, and customer satisfaction - all in real-time.
Response Time Tracking
See your team's average response time and how it changes over time so you can spot delays early and keep replies fast.
Conversation Analytics
Track total conversations, resolution rates, and peak hours to plan staffing and handle busy periods without stress.
Popular Questions Insights
See the most common questions customers ask and use them to improve your FAQ, macros, or AI training.
Team Performance Metrics
Monitor each agent's workload and performance so you can balance the queue and support your team where it matters.
Real-Time Notifications
Get instant alerts for new conversations, urgent messages, or when response times exceed your targets.
Conversation History Export
Download complete conversation histories in CSV format. Perfect for compliance, analysis, or training purposes.
Simple, predictable pricing with unlimited seats included.
Multiple payment options available! Credit Card, PayPal, and Crypto payments accepted. Pay the way that works best for you.
FREE
Try all Premium & RAG features for 7 days. No credit card.
- Widget to Telegram integration
- Unlimited team seats
- Topic based organization
- Real time notifications
- Basic analytics dashboard
- No credit card required
BASIC
PopularTelegram native support with unlimited agents.
- Everything in Free Trial
- BotStudio configuration panel
- Custom widget branding
- Conversation history export
- Privacy and compliance panel
- Priority email support
PREMIUM
AI assistant that answers questions and hands off to humans.
- Everything in Basic
- AI-trained auto responses
- Auto fetches website data
- Live & AI Support tab
- Unlimited Knowledge base and RAG +10 usd/monthly
What Our Customers Say
Real stories from teams who swapped clunky support tools for Telegram-native conversations and never looked back.
We added 12 support agents in a single day with zero extra cost.
Our old tool charged $29 per seat. SimpleChat is just $9.99 total for unlimited people. Setup took about 45 seconds, and now our team replies from their phones in seconds.
CMO at Photier
The topic organization in Telegram is absolutely brilliant.
Every customer gets their own thread. Zero confusion, perfect clarity. My team sees all active chats at a glance and jumps in where needed. Why didn't all tools work like this from the start?
CEO at ShopFlow Commerce
I reply to customers while waiting in line at the coffee shop.
Telegram notifications are instant. I tap, see the full context, and reply in a few seconds. No VPN, no slow mobile apps, zero frustration. Our average response time significantly dropped.
Founder at TechStart SaaS
FAQ
Frequently Asked Questions
Everything you need to know about SimpleChat's Telegram-based support system, unlimited seats, and rock-solid infrastructure.
Stop paying per seat. Start supporting from Telegram.
Multiple payment options available! Credit Card, PayPal, and Crypto payments accepted. Pay the way that works best for you...
Start free trial (no credit card)