Key Features
Everything you need for fast, Telegram-native support
SimpleChat brings together the best of Telegram's infrastructure with
powerful features designed for modern customer support teams.
Unlimited seats mean your whole team joins free
No per-seat pricing or hidden limits. Add support agents, sales reps, managers, anyone who needs access. Your costs stay flat no matter how large your team grows.
Topic-based threads keep every customer separate
Each visitor gets their own topic in Telegram. Your team sees every active conversation at a glance, jumps in when needed, and never mixes up customers again.
Real-time analytics for response and workload
Track response times, conversation volume, and team performance in one clean dashboard. Spot bottlenecks early and see exactly where to improve.
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Why SimpleChat
Smart AI replies.
Instant knowledge retrieval.
Train your AI assistant in minutes with Bot Studio,
Upload documents and let RAG technology answer customer questions instantly.
AI Assistant in Bot Studio
Create your AI-powered chatbot in minutes. Just paste your website URL or write custom instructions—Bot Studio handles the rest. No coding, no complex setup required.
One-Click Training
Paste any website URL and Bot Studio automatically extracts content to train your AI. Add custom prompts to fine-tune responses for your brand voice and support style.
Real-Time Customization
Update your AI's knowledge instantly. Change prompts, add new information, adjust tone—all changes go live immediately without any downtime.
Unlimited Knowledge Base
Upload any document and let AI find answers instantly. Our RAG system turns your files into searchable knowledge that powers smart, accurate responses.
All Major Formats
PDF, Word, Excel, PowerPoint, HTML, Markdown, TXT, CSV, JSON, and images with OCR support.
Instant Vector Search
Real-time semantic search across your entire knowledge base. AI finds the most relevant answers.
Stop paying per seat. Start supporting from Telegram.
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