Billing Overview
Last updated: November 29, 2025
Understand SimpleChat's pricing model, available plans, and how billing works.
$9/month (billed monthly) or $7/month (billed annually)
Includes:
- 1 Chat widget
- Live Support tab
- Telegram integration
- Basic customization
- Email support
$29/month (billed monthly) or $23/month (billed annually)
Everything in Basic, plus:
- AI Assistant tab
- AI configuration & training
- Advanced customization
- Working hours
- Priority support
- Billed on the same date each month
- Pay as you go
- Cancel anytime
- No long-term commitment
- Pay upfront for the year
- Save ~20% compared to monthly
- One payment, one year of service
- Best value
We accept:
- Visa
- Mastercard
- American Express
- Discover
Pay with crypto:
- Bitcoin (BTC)
- Ethereum (ETH)
- USDT
- Other major coins
Each invoice includes:
- Service period
- Plan name
- Amount charged
- Payment method
- Tax (if applicable)
- Go to Profile > Billing
- Click View Invoices
- Download PDF invoices
- Go to Profile > Billing
- Click Change Plan
- Select new plan
- Confirm upgrade
Upgrades are prorated - you only pay the difference.
- Go to Profile > Billing
- Click Change Plan
- Select lower plan
- Confirm at billing cycle end
Downgrades take effect at next billing cycle.
- Go to Profile > Billing
- Click Cancel Subscription
- Confirm cancellation
- Access continues until period ends
- 14 days free on Premium
- Full feature access
- No credit card required
- Converts to paid after trial
- Choose to subscribe
- Or downgrade to Basic
- Or cancel entirely
When am I charged?
On signup and then monthly/annually on the same date.
Can I change plans mid-cycle?
Yes, upgrades are immediate and prorated.
What happens if payment fails?
We retry for 3 days, then suspend access.
Do you offer refunds?
Yes, within 7 days for annual plans.