Introduction to SimpleChat
Last updated: November 29, 2025
SimpleChat is a powerful, AI-powered customer support platform that helps businesses provide instant, 24/7 support to their customers through an embeddable chat widget.
SimpleChat combines the power of artificial intelligence with human support capabilities to create a seamless customer experience. Whether you're a small business or a growing enterprise, SimpleChat scales with your needs.
- AI-Powered Responses: Our intelligent AI assistant can handle common questions instantly
- Live Support Integration: Seamlessly transfer conversations to human agents via Telegram
- Easy Embedding: Add the chat widget to any website with just a few lines of code
- Multi-language Support: Communicate with customers in 7+ languages
- Real-time Analytics: Track conversations, response times, and customer satisfaction
- Customizable Design: Match the widget to your brand colors and style
SimpleChat is perfect for:
- E-commerce stores looking to reduce cart abandonment
- SaaS companies wanting to improve user onboarding
- Service businesses needing 24/7 customer availability
- Startups that want enterprise-level support without the cost
- AI-powered chatbot
- Single chat widget
- Basic customization
- Analytics dashboard
- Everything in Basic
- Dual-tab widget (AI + Live Support)
- Telegram integration for live support
- Advanced AI configuration
- Priority support
Ready to transform your customer support? Here's how to get started:
- Create an Account - Sign up at simplechat.bot
- Create Your First Bot - Follow our step-by-step wizard
- Customize Your Widget - Use Bot Studio to match your brand
- Embed on Your Website - Copy and paste the embed code
- Go Live! - Start helping your customers instantly
Let's dive into the next section to create your first bot!