Dashboard Overview
Last updated: November 29, 2025
Your SimpleChat dashboard is your command center for managing bots, viewing conversations, and analyzing performance. This guide walks you through every section.
The dashboard is organized into several key areas:
The sidebar provides quick access to main sections:
- Dashboard - Overview and quick stats
- Settings - Manage your bots
- Conversations - View and manage chats (when a bot is selected)
- Statistics - Analytics and reports (when a bot is selected)
- Profile - Account settings
- Bot Selector - Switch between bots (if you have multiple)
- Search - Find conversations and settings
- Language Switcher - Change dashboard language
- Notifications - System alerts and updates
Your bots appear as cards on the Settings page:
- Bot Name - The name you gave your bot
- Bot URL - The widget URL
- Status Badge - Current subscription status
| Badge | Meaning |
|---|---|
| 🎁 Free Trial | Using 7-day trial |
| ⚡ Basic | Active Basic subscription |
| 💎 Premium | Active Premium subscription |
| 📝 Draft | Payment pending |
| 🔕 Cancelled | Subscription cancelled |
| ⏰ Expired | Subscription expired |
Hover over a bot card to see:
- Preview - Open widget in new tab
- Edit - Open Bot Studio
If you have more than one bot:
- Click the bot selector dropdown (top left)
- Choose the bot you want to manage
- The sidebar updates to show that bot's options
Note: The bot selector only appears when you have 2+ bots.
- Quick overview of all bots
- Recent activity summary
- Quick actions
- List of all your bots
- Create new bot button
- Access Bot Studio
- List of all user conversations
- Filter by status (active, ended)
- Search conversations
- Click to view full chat history
- Online users count
- Total conversations
- Messages sent/received
- Performance graphs
- Account information
- Security settings
- Language & region
- Billing management
- Data & privacy (GDPR)
From the dashboard, you can quickly:
- Create a new bot - Click "+ Create Bot"
- Open Bot Studio - Click any bot card
- View conversations - Navigate to Conversations
- Get embed code - In Bot Studio > "Get Code"
Navigate faster with these shortcuts:
| Shortcut | Action |
|---|---|
Ctrl/Cmd + K |
Open search |
Esc |
Close modals |
The dashboard is fully responsive:
- Access from any device
- Same features as desktop
- Touch-friendly interface
- Mobile-optimized navigation
- Start with one bot - Master the basics before creating more
- Explore Bot Studio - It's where you customize everything
- Check conversations regularly - Respond to customers promptly
- Review analytics - Understand what's working
- Documentation - You're reading it!
- Contact Support - Get in touch
- Community - Join our user community
Next, let's dive into Bot Studio to customize your widget!