Understanding Plans & Pricing
Last updated: November 29, 2025
SimpleChat offers flexible pricing to match your business needs. This guide helps you understand the differences between plans and choose the right one.
| Feature | Basic | Premium |
|---|---|---|
| Price | $9.99/month | $19.99/month |
| AI-Powered Chatbot | ✓ | ✓ |
| Unlimited Conversations | ✓ | ✓ |
| Website Widget | ✓ | ✓ |
| Basic Analytics | ✓ | ✓ |
| Customization | Basic | Advanced |
| Dual-Tab Widget | - | ✓ |
| Live Support Tab | - | ✓ |
| Telegram Integration | - | ✓ |
| AI Configuration | - | ✓ |
| Working Hours | - | ✓ |
| Support | Priority |
The Basic plan is perfect for:
- Small businesses getting started with chat support
- Simple use cases where AI alone is sufficient
- Budget-conscious businesses
- Testing the waters before upgrading
- Single-tab AI chatbot widget
- AI responds to customer questions
- Customizable colors and messages
- Basic conversation analytics
- Email support
- No live human support option
- No Telegram notifications
- Cannot configure AI behavior
- Basic customization only
The Premium plan is ideal for:
- Growing businesses needing live support
- E-commerce stores with complex inquiries
- Service businesses requiring human touch
- Teams who want Telegram integration
Everything in Basic, plus:
Your widget has two tabs:
- AI Support - Instant AI responses
- Live Support - Connect with humans
- Receive messages in Telegram
- Reply from anywhere
- Real-time notifications
- Team collaboration
- Train AI with your business info
- Set response tone and style
- Add Q&A examples
- Configure handoff behavior
- Set business hours
- Show/hide widget by schedule
- Custom offline messages
Before choosing a plan, you can try SimpleChat free:
- 7 days of full Basic features
- No credit card required
- One trial per account
- Automatically expires (no auto-charge)
- Pay $9.99 or $19.99 per month
- Billed automatically each month
- Cancel anytime
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- Pay $119 (Basic) or $239 (Premium) per year
- Save 17% compared to monthly
- One-time annual payment
- Bitcoin, Ethereum, USDT, and 100+ coins
- Powered by NOWPayments
- You only need AI automated responses
- You don't require live human support
- You have a simple support workflow
- You're on a tight budget
- You need both AI and human support
- You want Telegram notifications
- You need advanced AI customization
- You have a support team
You can upgrade from Basic to Premium anytime:
- Go to Settings > Bots
- Click on your bot
- Look for the upgrade option
- Complete the payment
Your new features activate immediately.
Still unsure? Contact our team for a personalized recommendation based on your needs.