Bot Studio Overview

Last updated: November 29, 2025

Bot Studio Overview

Bot Studio is your all-in-one customization center for your SimpleChat widget. Here you can change colors, messages, behaviors, and see a live preview of your changes.

Accessing Bot Studio
  1. Go to Settings in the sidebar
  2. Click on any bot card
  3. Bot Studio opens in full-screen mode
Interface Layout

Bot Studio has a three-part layout:

Top Bar
  • Back Button - Return to bot list
  • Bot Name - Current bot being edited
  • Reset - Reset all settings to defaults
  • Get Code - Copy embed code
  • Go Live - Publish your changes
Left Panel (45%)

Settings are organized into collapsible sections:

  • Look & Feel
  • Live Support
  • AI Bot (Premium)
  • AI Configuration (Premium)
  • Working Hours
  • Privacy & Compliance
  • Advanced
Right Panel (55%)

Live preview of your widget showing changes in real-time.

Settings SectionsLook & Feel

Customize the visual appearance:

  • Widget title (open/closed states)
  • Skin/theme selection
  • Primary color
  • Widget dimensions
  • Bot emoji
Live Support (Messages Tab)

Configure the conversation flow:

  • Tab label and emoji
  • Introduction message
  • Conversation flow builder
  • Routing message
AI Bot (Premium Only)

Configure the AI assistant tab:

  • Tab label and emoji
  • AI introduction message
AI Configuration (Premium Only)

Train your AI assistant:

  • Business description
  • Target audience
  • Goals
  • Tone and style
  • Language preferences
  • Q&A examples
Working Hours

Set availability times:

  • Enable/disable scheduling
  • Start and end times
  • Timezone selection
  • Offline message
Privacy & Compliance

GDPR and privacy settings:

  • Cookie consent banner
  • Privacy policy link
  • Consent message
Advanced

Technical and management settings:

  • Bot URL
  • Telegram group ID
  • Danger zone (delete bot)
Live Preview

The right side shows a real-time preview:

  • Changes appear instantly
  • Toggle between open/closed states
  • Test interaction (non-functional demo)
  • See how it looks on different skins
Publishing Changes

Your changes are not live until you publish:

  1. Make your customizations
  2. See the orange dot on "Go Live" (indicates unsaved changes)
  3. Click Go Live to publish
  4. Confirmation appears when successful
Unsaved Changes Warning

If you try to leave with unsaved changes:

  • Modal appears asking to save
  • Options: Publish & Exit, Discard, Cancel
Tips for Effective Customization
  1. Match your brand - Use your brand colors
  2. Keep messages short - Users scan, not read
  3. Test on mobile - Preview works like mobile
  4. Use emojis sparingly - They add personality
  5. Publish often - Save your work regularly
Keyboard Shortcuts
Shortcut Action
Esc Close Bot Studio
What's Next?

Explore each section in detail: